Terms of Service

Overview

Welcome to Myelorias. Thank you for visiting our online store.

These Terms of Service (the “Terms”) establish the conditions governing your access to and use of the Myelorias website, including its online shopping features, product listings, digital content, and related services (collectively, the “Site”).

The Myelorias brand and Site are operated by Shanghai Meizhi Network Technology Co., Ltd. Throughout these Terms, the expressions “Myelorias,” “we,” “our,” and “us” refer to Shanghai Meizhi Network Technology Co., Ltd. in its capacity as the operator of the Myelorias online store.

By browsing our Site, using its features, or completing a purchase, you agree to comply with these Terms and the policies applicable to your activities, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Purchase Terms.

Please read these Terms before using our services. If you disagree with any provision, you should refrain from using the Site.

We may revise these Terms from time to time to reflect operational developments, website improvements, or changes in applicable requirements. Any updated version will be made available on this page.

Section 1 – Customer Eligibility and Acceptable Use

To make purchases through Myelorias, you must have the legal capacity to enter into a binding transaction under the laws applicable to you.

You agree to provide truthful, accurate, and sufficiently complete information when using our checkout, account, or customer service features.

Our Site must not be used for illegal, deceptive, abusive, or unauthorized purposes.

You must not upload, transmit, or attempt to introduce any technology intended to disrupt or compromise our services, including viruses, malware, harmful scripts, automated attacks, or other malicious software.

We may take reasonable steps to restrict access, suspend certain functions, or investigate activity that appears to violate these Terms or threaten the security of the Site, subject to applicable law.

Section 2 – General Conditions of Website Use

We aim to make our online shopping services accessible and reliable.

However, we may decline or restrict particular transactions or services when there is a legitimate operational, security, legal, or fraud-prevention reason to do so, where permitted by law.

Unless authorized or otherwise permitted by applicable law, users may not reproduce, redistribute, resell, or commercially exploit the Site's content, design elements, or services.

Payments must be completed using the payment options officially presented through our checkout process.

For your protection, we recommend submitting payment information only through the authorized Myelorias checkout and avoiding unofficial payment requests.

Section 3 – Accuracy of Website Content

We make reasonable efforts to provide clear and current information about the products and services offered through our Site.

Nevertheless, website content may occasionally require correction or revision. This may include product descriptions, photographs, specifications, stock availability, prices, promotional details, or other published information.

When inaccuracies are identified, we may update or correct the affected content as appropriate.

Customers should review the product listing and checkout summary carefully before confirming a purchase.

Section 4 – Products, Prices, and Store Availability

Our product selection, pricing, promotions, and website features may be adjusted as business needs change.

For example, we may introduce new merchandise, update product specifications, revise prices, change promotional offers, or discontinue particular items.

Product availability is not guaranteed merely because an item appears on the Site or has been added to a shopping cart.

Any changes affecting confirmed purchases will be handled in accordance with the applicable order terms and mandatory consumer protection requirements.

The total amount and any applicable promotional adjustments should be reviewed during checkout before payment is authorized.

Section 5 – Product Images and Descriptions

We seek to represent our merchandise as accurately as reasonably possible through photographs, written descriptions, and available specifications.

Please be aware that minor differences may occur due to screen settings, lighting, product photography, packaging updates, or manufacturing variations.

Product images should be considered together with the written details provided on the corresponding product page.

If an item you receive is materially different from the description applicable to your purchase, please contact our customer support team.

Eligible concerns will be reviewed in accordance with our Return & Refund Policy and any consumer rights provided by applicable law.

Section 6 – Orders, Verification, and Payment

Submitting an order does not prevent us from carrying out reasonable checks before fulfillment.

In certain circumstances, we may need to verify information, contact the customer, delay processing, or decline an order.

Such circumstances may include:

• Incomplete or inaccurate order details.

• Unsuccessful payment authorization.

• Suspected fraud or unauthorized payment activity.

• Product shortages or inventory discrepancies.

• Obvious errors in product listings or prices.

• Delivery restrictions affecting the destination.

• Other circumstances that reasonably prevent the order from being fulfilled.

If an order is canceled after payment has been collected, any refund due will be processed in accordance with our policies and applicable legal requirements.

Customers are responsible for reviewing their billing details, delivery address, contact information, and selected products before completing checkout.

Section 7 – Cancellations, Returns, and Refunds

Requests to cancel an order, return merchandise, exchange an item, or obtain a refund are governed by our Return & Refund Policy.

That policy provides information about return eligibility, applicable time limits, return shipping arrangements, and refund procedures.

Customers should follow the instructions provided through our published policies or by our customer support team before sending merchandise back.

Nothing in these Terms removes or limits statutory consumer protections that cannot legally be excluded.

Section 8 – External Service Providers and Technology

Some functions of the Myelorias online store may depend on services supplied by third-party companies.

These services may include payment processing, website hosting, analytics, marketing tools, shipping carriers, fulfillment services, and other operational technologies.

Independent providers may maintain separate terms of service, privacy notices, and service conditions.

When you interact directly with a third-party platform or service, its own terms may apply in addition to the relevant provisions of these Terms.

We encourage customers to review the applicable third-party information when appropriate.

Section 9 – Links to Other Websites

Our Site may include links to external websites, resources, or services that are not operated by Myelorias.

These links may be provided to offer additional information or convenient access to related services.

Unless expressly stated otherwise, the inclusion of a link does not mean that we control or endorse the external website.

Third-party websites may follow different policies regarding content, privacy, security, purchases, and customer service.

Before providing personal information or completing a transaction on an external website, please review the relevant provider's terms and privacy practices.

Section 10 – Personal Information and Privacy

Personal information collected through our Site is handled in accordance with the Myelorias Privacy Policy.

Our Privacy Policy explains the categories of information that may be collected, the purposes for which it may be used, the circumstances in which it may be disclosed, and the privacy rights available under applicable law.

Certain website functions may involve cookies, analytics tools, or advertising technologies.

Where relevant, additional information about these activities and available choices may be provided through our privacy notices and website controls.

We encourage visitors to review our Privacy Policy and Your Privacy Choices page for further information.

Section 11 – Activities That Are Not Permitted

Users must not engage in activities that interfere with the lawful and proper operation of the Myelorias website.

Prohibited conduct includes, but is not limited to:

• Using the Site to commit fraud or engage in unlawful conduct.

• Knowingly providing false or misleading information.

• Attempting to bypass website security measures.

• Uploading or transmitting viruses, malware, or harmful code.

• Accessing accounts, systems, or information without authorization.

• Disrupting website performance or interfering with other users.

• Infringing intellectual property rights or other legally protected interests.

• Using the Site in a manner that unlawfully harms customers, service providers, or other parties.

If prohibited conduct is identified, we may take appropriate action, including restricting access or addressing the matter through available legal procedures.

Section 12 – Website Updates and Service Changes

We may make changes to our website or its services when reasonably necessary for maintenance, security, technical improvements, product updates, or operational requirements.

These changes may involve modifying website features, temporarily suspending particular functions, or discontinuing certain services.

We aim to implement such changes in a manner consistent with applicable legal obligations and mandatory customer rights.

Nothing in this section is intended to remove obligations that apply to purchases already accepted or services already provided.

Section 13 – Amendments to These Terms

These Terms may be updated periodically to reflect changes in our business operations, website services, legal requirements, or related policies.

The revised version will be published on this page.

Where applicable law requires advance notice, additional disclosures, or customer consent for particular changes, we will follow those requirements.

Unless otherwise required by law or expressly agreed, updates will not retroactively alter the terms applicable to purchases already completed.

We recommend reviewing the current Terms whenever you use our online store or place a new order.

Section 14 – Business Details and Customer Assistance

If you have questions about these Terms, our website, or an order placed through Myelorias, please contact our customer service team.

Brand Name: Myelorias

Company Name: Shanghai Meizhi Network Technology